Frequently Asked Questions
Everything you need to know
How do I place an order? expand_more
Browse our collection, select your size and colour, add to cart, and proceed to checkout. You can pay via EcoCash, OneMoney, or card.
What payment methods do you accept? expand_more
We accept EcoCash, OneMoney, Visa/Mastercard, and bank transfer. All prices are in USD with ZiG equivalents shown.
How long does delivery take? expand_more
Same-day delivery within Harare CBD. 1-2 days for greater Harare. 3-5 days for other cities in Zimbabwe.
Can I collect my order in-store? expand_more
Yes! You can collect from our Avondale shop in Harare. Select 'Store Pickup' at checkout.
What is your return policy? expand_more
We accept returns within 7 days of delivery for unworn items with tags attached. Sale items are final sale.
How do I find my size? expand_more
Check our Size Guide page for detailed measurements. If in doubt, chat with our team — we're happy to help!
Do you ship outside Zimbabwe? expand_more
Not yet, but we're working on regional shipping to South Africa, Botswana, and Mozambique.
How do I contact you? expand_more
Use the in-app chat for instant responses, or email us at hello@blessed.co.zw. We're also on Instagram @blessed.harare.
Can I track my order? expand_more
Yes! Once your order ships, you'll receive a tracking link via SMS and in your account under Orders.
Do you offer gift wrapping? expand_more
Yes, we offer complimentary gift wrapping on all orders. Just select the option at checkout.
Still have questions?
Chat with us and we'll get back to you right away
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